At Tata Solar Rooftop Solutions, we respect your privacy and are committed to protecting personal information submitted through our website.
This Privacy Policy describes the types of information that may be collected when you visit our website, submit an enquiry, request a quotation, contact us or otherwise interact with our online services.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect information that you voluntarily provide.
Contact Information
Name, mobile number, email address and other contact information submitted through enquiry or contact forms.
Project Information
Information about your property, electricity requirements, location, rooftop requirements and preferred solar solution.
Technical Information
Browser type, device information, approximate location, IP address and website interaction information may be collected automatically.
Communication Information
Information you provide when contacting us by email, telephone or other available communication channels.
2. How We Use Your Information
Information may be used for legitimate business and service-related purposes, including:
- • Responding to enquiries and requests.
- • Providing information about rooftop solar solutions.
- • Preparing quotations or project estimates.
- • Understanding your solar energy requirements.
- • Improving website performance and user experience.
- • Maintaining website security.
- • Communicating regarding requested services.
- • Meeting applicable legal and regulatory requirements.
5. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction.
Please note that no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. Data Retention
Personal information may be retained for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, maintain business records, resolve disputes and comply with applicable legal requirements.
7. Your Privacy Rights
Subject to applicable law, you may contact us regarding your personal information and request clarification about how your information is handled.
Where legally applicable, you may also request access, correction or deletion of certain personal information.
8. Third-Party Services
Our website may contain links to third-party websites, services, payment providers, analytics tools or other external platforms.
Third-party websites operate under their own privacy policies and terms. We recommend reviewing those policies before providing personal information.
9. Children's Privacy
Our website is intended for general audiences and is not specifically directed toward children. We do not knowingly request personal information from children where doing so would violate applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices or applicable requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us using the details below.